- Where are you located? We are 2.2 miles from the Pigeon Forge Strip just off Wears Valley Rd. The exact address will be given to you after booking.
- Are the roads to your cabin steep? The roads up to our cabin does have a few areas that are narrow and steep but well maintained with no gravel. The turn into our driveway is also a steep downhill turn. When you pull into the driveway look to your left and you will see a mirror to the left of the driveway that helps you to know you are centered on the driveway. The driveway is well lit with landscape lighting if you happen to be driving in at night.
- How big is the pool? The pool is approximately 21 feet long and 10 feet wide and is 4.3 feet deep.
- What is the temperature of the pool and the spa? The pool is set at approximately 85 degrees and the spa is set for 100 degrees.
- What safety equipment to you have installed for the pool? There are multiple entrances and exits from the pool house as it used to be an outdoor pool that was enclosed for year round guest enjoyment. There are coded locks on each door that requires the code to be entered each time the door is passed through. There is also a pool alarm on each door as well for an extra measure of safety.
- Where is the closet grocery store? We are located very close to a Publix and Kroger that are at the junctions of the Parkway and Wears Valley Rd. You won't be very far from the action...or food!
- Do you allow pets? No, because of the pool we do not allow pets at this property but we do at our other property in Gatlinburg at Chalet Village. Please visit our other website for more information www.redroofchaletofthesmokies.com
- What time is check in and check out? Check in is at 4pm and Check out is at 10am.
- Are early check in or late check out possibilities? If you need to arrival early or wish to check out late, please ask as it may be possible if we don't have another guest leaving or arriving. Check in more than 2 hours early or late are subject to an extra fee, so please inquire in advanced. Please respect the check out time as our cleaners are on a tight schedule and need to get in and get things ready for the next guest.
- If you rent Cypress Springs Lodge, do guests at Juniper Cottage have access to the pool house? No, the pool house is only accessible by access code and each door has a code. When you rent Cypress Springs Lodge, you will receive this code at check in. The only way anyone from Juniper Cottage will have access is if the two cabins are rented together by renting out the whole resort.